- February 20, 2022
- 08:28 AM
Managing Apple platforms is becoming more important to IT departments as bring-your-own-device policies and organization use of iOS tools rises. The Apple Certified Support Professional (ACSP) MacOS 11 Course helps you become certified in Apple platforms and learn how to support Apple products as part of your day-to-day work.
The Apple Certified Support Professional (ACSP) certification was created by Apple for help desk personnel, technical coordinators, and other people who regularly offer support for Apple products in the office, either in person or remotely. By earning an ACSP, you've demonstrated core competency with MacOS, can configure key elements of a Mac, and are able to support multiple Mac users.
This 12-hour course is taught by the team at iCollege. iCollege instructors are experts in their field with real-world experience, which they apply to both their course materials and the exam. The course explores every aspect of the ACSP in detail. Available with lifetime access through any basic device, it's ideal to brush up on skills or to introduce yourself to the technical side of Apple products.
First, you'll look at core functionalities of MacOS and how it tackles daily tasks like file system design, applications, and processes. Next, you'll go through key service configurations step-by-step, with practice configurations to work on. After that, you'll get an overview of troubleshooting a Mac, with the most common problems and frustrations discussed.
In addition to training for the exam, it serves as a useful resource for junior IT staff who may not be familiar with Macs.
As tablets and phones become part of workaday life, and as we turn to cutting down on devices to reduce clutter, knowing how to support Apple devices is becoming an increasing need for IT departments. The Apple Certified Support Professional (ACSP) MacOS 11 Course gets you up to speed for $29.99, 89% off the MSRP of $295.
Prices subject to change.